Update for COVID-19 Diagnostic Tests

To make tests more available, the federal government is offering free over-the-counter at-home COVID-19 diagnostic tests at covidtests.gov. You can also find a COVID-19 test site near you or call 1 (800) 232-0233. For TTY, call 1 (888) 720-7489.

HMSA is also making tests available at no cost through Kuhio Medical Center (an HMSA preferred provider and a subsidiary of HMSA).

The tests are available to order. To order tests, HMSA commercial plan members can call (808) 951-1956, Monday through Friday, 8 a.m. to 4 p.m. For more information, log in to My Account on hmsa.com or call (808) 951-1956.

All HMSA members (commercial, Medicare, QUEST Integration, etc.) can order free over-the-counter at-home COVID-19 tests from the federal government at covidtests.gov. Or call

1 (800) 232-0233 or TTY 1 (888) 720-7489 for support and help in placing your order.

You can still use in-person diagnostic COVID-19 testing sites. These may include your doctor’s office, a pharmacy, a health clinic, or an urgent care center.

You can buy over-the-counter at-home diagnostic tests online or over the counter from a local pharmacy or big-box store. HMSA will reimburse members up to $12 per test. Members can be reimbursed for up to eight tests per month.

The over-the-counter at-home COVID-19 test must be authorized, cleared, or approved by the FDA. To see if a test is eligible for reimbursement, visit the FDA website for a list of authorized, cleared, or approved rapid antigen-based tests and molecular-based (PCR) tests. Tests available for reimbursement should say “OTC” for over-the-counter at-home tests.

To get reimbursed for COVID-19 tests bought over the counter, go to My Account on hmsa.com and click Member Login. Once you’re logged in, go to the Claims tab, and click the COVID-19 test reimbursement form. Detailed instructions on how to submit the form can be found at hmsa.com/help-center/over-the-counter-at-home-covid-19-tests/.

Not enrolled in My Account? Go to Member Login on hmsa.com and follow the simple instructions. It takes just a few minutes.